Information for your visit to Outpatients
We are committed to treating our patients within 18 weeks of GP referral. While this is not always achievable given current demands, we are working hard to address this. You can help us to provide treatment as quickly as possible by:
- Contacting us as soon as possible using the phone number on your appointment letter if you are unable to attend or no longer need an appointment. Letting us know in advance allows us to offer your appointment to someone else. If you do not come to your appointment and do not cancel in advance, a clinician will review your records and may transfer your care back to your GP.
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Talking to your GP about your referral so that you know what to expect and making yourself available to attend once you have an appointment
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Making sure your GP always has the correct contact information for you and checking this with hospital reception staff or the self check-in kiosks at each outpatient visit.