Your appointment

Your letter tells you if your appointment is face-to-face in person at the clinic, a phone consultation, or a video consultation.  

You might find it helpful to prepare some questions or write a list of things you’d like to discuss during your appointment.

If your appointment is face-to-face at the clinic, please arrive no more than 15 minutes before your appointment time. We aim to see you at your appointment time, but the nature of healthcare and individual needs sometimes leads to significant delays in the waiting room. This might be up to 2 hours on rare occasions, so please plan for this.