Patient Safety

The safety of our patients is the number one priority of the Trust.

We have an honest and open culture and encourage our staff to highlight any patient safety or quality concerns that they may have.  We take any such concerns very seriously, and will always act immediately to investigate and address them.

Following media coverage about “gagging clauses” in the NHS in general, we want to stress that we would not restrict the right of our staff to speak about patient safety issues.  Indeed, we support staff who bring forward concerns about safety and quality, and have a policy around this covering ‘whistle blowing’.

The Trust also has a Patient Advice and Liaison Service (PALS) which provides a confidential advice and support service to help members of the public address any concerns they may have about the care we provide.