Urgent Care Centre at Queen Elizabeth

The Urgent Care Centre (UCC) at Queen Elizabeth Hospital is open 24/7 and treats patients with minor injuries and illnesses, such as infections, sprains or bites.

It is a walk-in service staffed by GPs working alongside specialist nurses.

The unit will usually treat patients with less serious injuries that still require urgent attention but are not critical or life-threatening more quickly than the Emergency Department.


The Urgent Care Centre is based at QEH, Woolwich and is next to the Emergency Department and the X-Ray Department.

Contact details

The UCC does not have an appointment system, it is a walk-in service but you can call to check the current waiting times.

T: 020 8836 6846

What services do we provide?

We will see and treat minor illness and injuries in both adults and children, for example:

  • Fever and infections
  • Sprains
  • Scalds and burns
  • Minor cuts, bites or stings
  • Fractures

The UCC works closely with the Emergency Department. When you come in you will be assessed using our streaming/triaging system to see what priority your treatment should be given and who would be the best person to see you.

Key Staff

  • Jim Pursell, Senior Service Manager
  • Agnes Kasprowicz, Service Manager
  • Dr. Frank Schneider, Lead GP
  • Mary Adegabo, Lead Nurse

How We Are Performing

Emergency department at Lewisham Hospital

Key Targets
How we are performing against key targets >>

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Patient Feedback
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Why Choose Us?
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If you have a compliment, query or complaint regarding your care, please contact PALS >>

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