Staff Awards 2016
Thank you to everyone who nominated a staff member for an award in 2016. We'd also like to extend our sincere apprecition to our sponsors, whose contribution is invaluable, and to our judges.
Most of all congratulations to all of our wonderful winners, nominees and teams for their continued hard work and compassion. You can read about the winners and highly commended below, and also in our 2016 brochure.
Commitment to Quality of Care Award
Winner: Dr Mick Jennings, Consultant Anaesthetist & Intensivist. Nominated for providing focused and expert care, Dr Ali who nominated Mick said: “for treating my patient non-stop for 24 hours, I would like him to receive this award for his incredible hard work."
Highly Commended were: Mr Hammadeh and the Urology Team. Phil Briggs, Head of Nursing who nominated Mr Hammadeh and the Urology team said “the team successfully managed the move of the service back to our Trust. Patients have benefitted significantly. Safety and quality were at the heart of this project."
Shirley Registe, Sister and Manager, Dermatology. Shirley was nominated by many of her colleagues, who said “She is caring, committed, sensitive, supporting and understanding – a wonderful nursing colleague."
Respect and Dignity Award
Winner: Helen Knower, Head of Midwifery. Nominated by Giuseppe Labriola who said “Faced with difficult decisions I often think ‘How would Helen approach this?’ She is engaging and passionate, someone who cares deeply about maternity services, women’s experiences and her staff.”
Highly Commended were: Barbara Barden-Abbott, Maternity Support Worker UHL. For support to new mothers in the early days of motherhood, Supervisor of Midwives Angela Eagle nominated Barbara for this award. She said “mothers regularly commend Barbara on her incredible calming influence as she supports them to breastfeed their newborn baby.”
Donna Dowdall, Healthcare Assistant, Chestnut Ward, UHL. Donna was nominated by Emma Clay, Staff Nurse who said “Donna supports nursing staff, keeps up staff and patient morale and is a truly inspiring person. Donna, you are a true credit to the ward and the Trust."
Improving Lives Award
Winners: Hannan Boukhriss and Lourena Ferreira Mendes, Spirometry Technician and Senior Respiratory Physiologist, Lung Function Team, UHL. Nominated by Sally Crane, Respiratory Nurse Consultant who said: “We have been impressed by their innovation, professional and open manner, accountability, excellence in practice and their positive attitude.”
Highly Commended were: Cardia Carty, Clinical Support Worker, Surgical Pre-Assessment, UHL. Nominated by Rachel Williams, Deputy Sister, Surgical Pre-Assessment who said “Her hard work, dedication, happy nature and smiling face enhance the patients’ journey and lessen their anxiety about surgery.”
Joanne George, Anesthetic Secretary/PA's to Clinical Director, UHL. Nominated by several of her anaesthetic colleagues, Joanne is described as “friendly, caring, kind, hardworking, proficient and professional. She manages and handles an intense volume of work and is simply outstanding in what she does – not as a ‘one-off’ but all the time, which is what makes her so special.”
Working Together for Patients Award
Winner: Dr Ildiko Schuller, Consultant Paediatrician, QEH. Ildiko was nominated by Zeshan Quereshi, Senior Registrar for maximising the quality of care for children and acting as a role model for colleagues. Ildiko couldnt be with us on the evening of the awards so Elizabeth Butler (chair) and Elizabeth Aitken (Medical Director) surprised her with an impromptu presentation over at Queen Elizabeth Hospital.
Highly Commended were:
Binasteve Ebikeme, Staff Nurse, Mulberry Ward, UHL. “Steve was brilliant”, said Laura Johncock , a student nurse who is profoundly deaf, who nominated him. “His thoughtfulness and attentiveness to my needs made a real impact on my placement. He was a true mentor.”
Dawne Moon and George Pottackal, Conference Centre Administrators, QEH. Jointly nominated by Diane Hudson and Ann Pattison from the Voluntary Services Department, who said “They undertake their roles with professionalism, calm assurance and an eye for organisational detail. They are both exceptional.”
Everyone Counts Award
Winner: Michael Wright, Head of Health and Safety and Risk, UHL. Michael was nominated for this award by Peter Chatfield, Trust Risk Manager who said: “Michael is the epitome of a team player by fostering a culture of openness, transparency and collaboration within the team."
Highly Commended were: Abacus Day Nursery, UHL. Nominated by Fay Blackwood, Associate Director of Education and Development who said: “They have taken the Ofsted rating from ‘adequate’ to ‘outstanding’ across all of the categories. The report was glowing.”
Shirley Thompson and Sandra White, Opthalmology Secretaries, UHL. Shirley and Sandra were nominated by Bernadette Kirby and Benedicte Long from the Trust’s Stop Smoking Service who said: “They work tirelessly to give their patients the best possible experience, always treating them with respect and dignity, giving 100% to the job.”
Excellence in End-of-Life Care Award
Winner: Juniper Ward, UHL. The Juniper Ward team showed commitment to outstanding palliative care, and were nominated by Richard Auckland, Macmillan Clinical Nurse Specialist in Palliative Care. He said: “There are many examples that demonstrate their outstanding care, compassion and dedication for patients.”
Highly Commended were: Midwifery Team, QEH and UHL. Specialists within the Midwifery Department came together to provide outstanding care for a patient, leading Julie Baker, Lead Macmillan Nurse, UHL to nominate them for this award. She said “ A patient with advanced cancer on Chestnut Ward was fully involved with his partner’s pregnancy thanks to the dedication of this team. The team ensured he was able to be there for scans on the ward when he was not well enough to travel to the department.”
Safari Ward. Nominated by Robert Cole, Matron, Acute Children’s Services who said “The team consistently show their commitment and compassion with children on the ward. They work together to provide sensitive care sometimes in very challenging circumstances."
Patient Safety Award
Winner: Safeguarding Children Team, Administrators and Coordinators - Kaleidoscope at UHL and Safari Ward QEH. For remaining positive and professional at all times, the team was nominated by Frankie Campbell, Safeguarding Advisor who said: “For example, on a recent occasion the team processed approximately 700 Emergency Department attendances across both hospitals, ensuring appropriate communication was made with community staff and other services such as social care, to ensure that local children were appropriately safeguarded.”
Highly Commended were: Kay Fahy, Pharmacist, Lewisham Integrated Medicines Optimisation Service (LIMOS) Community Health Services, Lewisham. Nominated for providing a high quality service by Katherine Howes, Lead Pharmacist, LIMOS who said: “There are many examples of feedback from referrers and users of the service that have singled out the level of commitment provided by Kay as exceptional."
Pre-Operative Assessment Team, UHL and QEH. Karen Gardiner, Clinical Governance Manager nominated this team and said “staff have demonstrated a great team ethos and have pulled together, keeping patients central”. A testimonial letter from the daughter of a patient asked “I’m curious if your hospital gives any awards to staff….”
Sally Rowe, Critical Care Matron, UHL. Nominated by Rosie Reece-Anthony, Critical Care Research Nurse, who said “Sally is a good role model of what a manager can do, showing how to lead a team and improve the service we work in.”
This award recognises individuals and teams who work with us in partner organisations including: volunteers, cleaning, portering, catering and other staff working at the Trust employed by partner organisations.
Winner: John Fletcher, Interserve Stores Porter, UHL. Nominated by Sally Brothers, Head of Nutrition and Dietetics, who said “ John, who is retiring this year has been delivering items to our department for 20 years. Dietetics see him as an extended part of the team.”
Highly Commended: Security and Reception Team, UHL. For their polite and helpful outlook, Keith Howard, Director of Estates and Facilities nominated this team. He said “All members of this team are excellent ambassadors for the Trust."
Jennifer Sullivan, Elderly Patient Liaison Officer, Burnt Ash Surgery, Lee Health Centre. Alison Gall, Specialist Community Podiatrist nominated Jennifer for “ making a difference to the lives of elderly patients for 20 years.” She added: “She is a vital link between the busy GPs and the anxious vulnerable patients she looks after.”
The Kate Granger Compassion in Care Award
This award is dedicated to the memory of Kate Granger, a Consultant Geriatrician who died of a rare cancer aged 34 on 23 July 2016. She was a campaigner for kindness and compassion in the NHS and was responsible for introducing the ‘Hello My Name is Campaign’ in 2013 to ensure that NHS staff always introduced themselves by name as the first step to building caring relationships with patients and their carers.
Winner: Kate Hudson, Matron, Acute and Emergency Medicine, QEH. Kate was nominated by Sheila Howard, Senior Matron, Infection Prevention and Control, QEH for consistent compassionate care. She said “Kate improves the lives of her patients by treating them as individuals with respect and dignity. In all my 27 years of nursing I have never met such a caring nurse!”.
Highly commended: Tracy Naughton, Colorectal Nurse Specialist, UHL. Nominated by Claire Coughlan, Consultant Nurse, Colorectal who said: “ Tracy is an outstanding cancer nurse specialist. She supports her patients and makes them feel they are not alone and both Tracy and the wider team genuinely care.”
Toria Todman, Sister/Charge Nurse, Critical Care, UHL. Nominated by Helen Rutter, Deptuy Sister/Charge Nurse who said “On regular occasions, Sister Todman acts as patient advocate alongside other members of the team to assist patients”.
Healthcare Hero Award
This is a very special award, open to patients and local people who nominate their Healthcare Heroes in recognition of staff who go the extra mile for patients.
Winner: Safari Ward.Nominated by the parents of a patient, who said “All the staff were nothing but kind, accommodating and supportive to our family. They made us feel welcome, and went out of their way to provide support whilst allowing us to maintain our family dynamic.” They went on: “To show our appreciation of the Safari Ward team’s hard work and generosity we have been fundraising to set up a sensory room to help other children who have complex needs with their developmental skills. So far we have raised £18,500.”
Highly Commended: Sally Hickman. Sally was nominated by her patients whose care she oversaw on Ward 3. Both patients described her kindness and care in spending time explaining to them and their families about ongoing treatment and how this gave them confidence and reassurance.
Tracy Naughton, Colorectal Clinical Nurse Specialist, UHL. The nominator for Tracy said “ racy was my partner’s nurse right from the moment he was diagnosed. Tracy was honestly amazing with us both and I will never be able to thank her enough for the care and support she gave us.”
A special mention in this category goes to Jane Linsell and her Colorectal team, who have been specially recognised by the Lewisham Bowel Cancer Support Group for the many lives saved from bowel cancer. They say of Jane: “All of the specialists we have seen have been excellent, but particularly Jane Linsell. Honest and straight talking, she makes you fully confident that she will do a great job.”
Thank you to all of our staff, sponsors and partners for a fantastic evening: