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Only go to A&E in an emergency – make sure you get the right treatment

Like NHS organisations around the country Lewisham and Greenwich Trust is experiencing huge demand on its A&E services at University Hospital Lewisham and Queen Elizabeth Hospital. To manage pressure on our services, local people are urged to attend A&E only if they have very serious medical problems.

Other help and treatment for more minor complaints can be obtained through the following sources:


  • Pharmacists - Your local pharmacist can offer a wealth of advice on minor injuries, aches and pains, sore throat, coughs, colds, flu, earache and skin rashes.


  • NHS Health Help Now – this contains a wealth of valuable advice and information about a wide range of health conditions that affect people of all ages, from babies to the elderly. There are also contact details for local pharmacists and GP-led Walk in Centres.


  • NHS 111 - you can phone 111 from any phone 24 hours a day, 365 days a year for situations where you need medical help or advice but the situation isn’t life threatening. Supported by healthcare professional they will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.


  • GP – Some GPs offer a service whereby you can speak to a doctor of nurse over the phone so check with your surgery.


  • GP Walk-in service – the nearest GP Walk-in Centre is the Waldron in New Cross which is open from 8am-8pm. The walk-in centre is for patients who are unable to get an appointment with their GP with a minor injury or medical condition that is not life-threatening but needs to be seen.


Conditions that require urgent treatment  from A&E include:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds



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Inside Health Autumn 2014

Inside Health Autumn 2014

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Inside Health - Autumn 2014

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