Community Matrons

A Community Matron refers to an advanced nurse practitioner whose responsibility involves planning, co-ordinating and providing care for patients with highly complex needs, otherwise known as ‘Case Management’.


Location

Patients are cared for in their own home.


Contact

Community matrons are available between 9am-5pm, seven days a week. They can be contacted on 07824 836 161.


Who is the service for?

All patients aged over 16 years.

What services are provided?

Community Matrons provide care for patients with the following chronic conditions:

  • Chronic Obstructive Pulmonary Disease (COPD)
  • Diabetes
  • Coronary Heart Disease (CHD)
  • Hypertension
  • Arthritis
  • Multiple Sclerosis
  • Dementia

Community Matrons can support patients to:

  • Learn more about their health and individual condition, available treatment and care options through a comprehensive assessment and history taking.
  • Be as independent as possible in managing their condition through education and support, which recognises the importance for lifestyle, culture and religion
  • Work with other healthcare providers to plan and deliver personalised care.


How can you get a referral?

You can be referred by your GP, another healthcare professional or by self-referral.

For self-referrals, you can email LHAdultreferrals@nhs.net  or call 020 3049 3000, 9am-5pm, Monday to Friday


Why choose the Lewisham Community Matrons?

  • We are highly experienced in managing patients with complex conditions
  • All Community Matrons will soon become proficient in obtaining capillary Blood Gases from the Ear lobe, and electronic spirometry for the annual reviews of patients with Chronic Obstructive Pulmonary Disease.
  • The team have recently purchased new equipment for treating patients, such pulse oximeters and nebulisers.


 

Give your feedback

If you have used our services, please let us know your comments, compliments or suggestions by contacting the Service Manager on 0203 049 1829.


Respect & Dignity

We will treat everyone as an individual with their privacy, wishes and choices respected. In return, we would ask that you respect our nurses who are there to help you. Violence and verbal abuse (or any form of abuse) will not be tolerated, and may put your future treatments at risk.

All Lewisham community nurses wear identity badges. Please check a person’s identity before letting them into your home. If you are not sure about the person and he / she cannot provide an identity badge, please do not allow them into your home.


Confidentiality

You will be given a blue folder for your care records and the nurse will write in it every time they visit. It is your responsibility to keep it safe at all times, but on completion of your care, the nurse will collect both the folder and its contents from you.

Sometimes it may be necessary to share information about you with other professionals. This will only be done with your permission, and we will maintain confidentiality in the team.


Key Staff

Bernadine Bramble, Community Nursing Manager

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